• Act as the lead clinical liaison for partner providers, representing Cadence across multiple regions • Partner with PRMs on clinic visits, field travel, and ongoing relationship management • Explain and advocate for the clinical value of our care models; address provider questions on services, data, and protocols • Support onboarding and training for new clinics, ensuring clinical confidence and alignment • Resolve provider complaints with empathy and follow-through • Surface field insights to internal teams (clinical, product, engineering) to guide service improvements • Stay current on RPM, CCM, APCM, and regulatory standards to ensure compliant, high-quality care