Wormhole

Wormhole is a generic message-passing protocol that allows interoperability between blockchains.

Crypto Production Engineer

Production EngineerProduction EngineerFull TimeRemoteTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishAWSCloudDistributed SystemsGoogle Cloud PlatformGrafanaJavaKubernetesRustSplunkGo

Job Description

• Act as first responder and incident commander during production incidents • Lead incident triage, root cause analysis, and retrospective documentation • Build detailed incident timelines and preventative runbooks • Respond to incidents related to: performance issues, CCQ failures or degraded throughput, observability pipeline outages, and core Wormhole products • Deliver remediation recommendations and implement approved fixes • Improve reliability and uptime across all Wormhole services • Strengthen observability, monitoring, and alerting systems • Harden infrastructure for security and operational resiliency • Enhance deployment workflows and reduce operational friction • Lead incident response, analysis, and continuous improvement • Support operational tooling used by engineering, DevOps, and validator partners

Job Requirements

  • Relevant tertiary qualifications in computer science or a closely related field (bachelors/masters) and/or relevant work experience over at least five years
  • Established experience as incident commander across multiple stakeholders in global team
  • Familiarity with metrics and log analysis tools (e.g., Grafana), incident response tools (e.g., PagerDuty), GitHub administration and related tools
  • Deep understanding of reliability engineering, observability, and incident response for distributed systems
  • Ability to write and debug code in any of the following: Go, Rust, Java
  • Strong experience operating in Grafana or Datadog or Splunk and/or Kubernetes in production environments
  • Experience securing distributed systems and public-facing infrastructure
  • Ability to operate independently, document clearly, and lead during incidents
  • Solid understanding of cloud computing environments (AWS and GCP preferred) and willingness to keep up to date with their changing offerings.
  • Excellent and proactive written and verbal communication
  • Ideal candidate will be based in ET or GMT time zone or the ability to work those hours.

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