Contact Center Representative II
Location
Florida + 2 moreAll locations: Florida, New Jersey, South Carolina
Posted
19 days ago
Salary
$22 - $29 / hour
Job Description
Job Requirements
- High School diploma or GED
- 1+ years of related experience in Retail Customer service, banking, or Contact Center experience preferred
- Successful completion of standard Contact Center training
- Ability to meet goals and standards established by the department
- Knowledge of all Company products and services
- Excellent interpersonal, verbal and written communication skills required
- Experience handling confidential information preferred
- Must adhere to a set schedule including weekends and holidays
- Bilingual (Spanish) contact center representatives must effectively support customers in both languages
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
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