Pitney Bowes

Global Shipping and Mailing Company

Collections Account Specialist

CollectionsCollectionsFull TimeRemoteTeam 10,001+Since 1920H1B SponsorCompany SiteLinkedIn

Location

Wisconsin

Posted

19 days ago

Salary

$18 / hour

2 yrs expEnglish

Job Description

• Support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy • Maintain client satisfaction by addressing client needs through internal and external process partners • Resolve transactions as assigned • Handle sensitive financial data for clients and undergo credit review as part of background screening • Collect past-due accounts across multiple lines of business • Correct billing errors while maintaining client account integrity in all applicable systems • Organize and maintain your day to ensure proper time parameters are met for all items and tasks • Complete other duties as assigned

Job Requirements

  • 2+ years client service experience
  • Prior experience in collections, account management, and/or billing reconciliation (preferred)
  • Proven time management skills
  • Excellent professional written and oral communication
  • Able to work independently and can prioritize and schedule daily activities while functioning in a team environment
  • Strong organizational skills (Microsoft Office Suite experience a plus)
  • Strong interpersonal skills/ability to work with others
  • Attention to detail; excellent problem-solving and analytical skills
  • Availability to work from 8:00 am - 5:30 pm EST/7:00 am - 4:30 pm CST, Monday through Friday.

Benefits

  • Comprehensive benefits globally (PB Live Well)

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