Kentik logo
Kentik

The network observability company.

Senior Product Manager, NMS

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

22 days ago

Salary

$190K - $230K / year

Seniority

Senior

5 yrs expEnglishSwitching

Job Description

• Assisting in driving the product roadmap for Kentik NMS, balancing customer needs, technical feasibility, and business priorities • Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for alignment • Translate customer and operational requirements into clear product specifications and user stories • Partner closely with engineering to design and deliver capabilities such as device monitoring, fault management, alerting, configuration visibility, and performance analytics • Engage regularly with customers, network operators, and customer-facing teams to gather feedback and validate product direction • Develop a deep understanding of network operations workflows, including monitoring, troubleshooting, and incident response • Use product data and customer insights to measure impact and guide continuous improvement • Support features through the full product lifecycle from discovery to delivery

Job Requirements

  • 5+ years of experience in a technical role at a technology company (e.g., network engineering, NOC operations, systems engineering, SRE, IT infrastructure)
  • Strong understanding of networking fundamentals, routing and switching concepts, and the OSI stack
  • Experience working with network monitoring or management systems (e.g., SolarWinds NPM, PRTG, LogicMonitor, Nagios, Cisco Catalyst Center, Cisco Meraki, or similar tools)
  • Familiarity with SNMP, telemetry, device polling, alerts, and performance monitoring concepts
  • Understanding of enterprise and/or service provider network architectures
  • Strong analytical and problem-solving skills with the ability to translate technical requirements into actionable product work
  • Ability to communicate effectively with engineering teams and operate cross-functionally
  • Prior product management experience is strongly preferred but not required

Benefits

  • 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
  • Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
  • Paid family & medical leave
  • Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
  • 401(k) retirement account
  • Home office reimbursement
  • Stock options

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