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Customer Experience, Revenue Operations Associate
Location
California
Posted
17 days ago
Salary
Not specified
Job Description
Job Requirements
- Comfortable working in a startup or fast-moving environment
- A self-starter who takes initiative after gaining context
- Strong written and verbal communication skills
- Organized, detail-oriented, and reliable with follow-through
- Comfortable interacting with customers and prospects
- Willing to learn new tools, workflows, and skills
- Able to make judgment calls and escalate thoughtfully when needed
- Prior experience in customer support, customer success, or operations (Nice to Haves)
- Familiarity with CRM or outreach tools (HubSpot, Apollo, or similar) (Nice to Haves)
- Experience supporting a SaaS product or troubleshooting software workflows (Nice to Haves)
- Exposure to outbound prospecting, lead qualification, or sales support (Nice to Haves)
- Experience working at an early-stage startup or small team (Nice to Haves)
- Experience with JIRA or other project management tools (Nice to Haves)
Benefits
- Training is practical and hands-on, not rigid or overly formal
- Shadowing and ramp-up period
- Clear escalation paths and access to leadership support
- Empowered to solve problems proactively
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