• Design, deploy, maintain, and optimize SQL Server environments hosted on Azure • Administer and support a large fleet of production SQL Server instances • Diagnosing and resolving complex database and application performance issues • Perform database upgrades, patching, backups, restores, and disaster recovery • Support data extracts, data scrubbing, and maintenance activities • Deploy and configure customer environments and application components • Partner with Engineering and Support teams to resolve advanced application issues in Windows, IIS, and SQL Server environments • Drive automation initiatives, including: • Infrastructure scalability improvements • Performance tuning and optimization • Elimination of manual operational processes • Utilize AI-driven and advanced analytics tools to enhance database development, proactively detect issues, monitor and optimize performance, and improve operational efficiency. • Serve as a technical escalation point and mentor for support team members • Develop deep expertise in application provisioning, deployment, and ongoing support • Track, document, and proactively manage customer issues using ticketing systems • Communicate effectively with stakeholders at all levels of the organization • Operate independently while owning outcomes end-to-end