• Engage with inbound leads, using your licensing expertise to provide compliant information while connecting with empathy to understand each homeowner's circumstances • Serve as a single point of contact throughout the investment process – providing status updates, responding to questions, requesting documentation – while maintaining a high volume of daily calls • Coordinate with internal teams (processors, underwriters, etc.) to ensure efficient processes for homeowners • Manage your pipeline using Salesforce and Hometap's proprietary Hub, keeping applications up to date and communicating next steps to homeowners and internal stakeholders • Become an expert in Hometap's home equity investment (HEI) product and unique sales approach, actively participating in training and ongoing coaching • Meet and exceed monthly and quarterly sales goals • Stay current on the competitive landscape and collaborate with colleagues across originations, marketing, and legal to resolve questions and improve the homeowner experience