BRECOflex CO., L.L.C.
The World Leader in the Timing Belt and Drive Component Industry
Customer Account Coordinator
Customer SupportCustomer SupportFull TimeRemoteTeam 51-200Since 1989H1B No SponsorCompany SiteLinkedIn
Location
Nevada
Posted
14 days ago
Salary
$21 - $22 / hour
High School3 yrs expSpanishEnglishERP
Job Description
• Manage customer inquiries via phone, email and chat inquiries.
• Support outside sales teams with account management and Western territory coordination.
• Process customer orders, ensuring accuracy and timely fulfillment.
• Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.
• Manage CRM records, issue RGA/RMAs, and handle returns precisely.
• Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.
• Ensure compliance with ISO 9001 standards in daily activities.
Job Requirements
- A high school diploma or GED is required.
- Minimum 3 years in a customer service or account support role.
- Experience in manufacturing or industrial settings preferred.
- Skilled in CRM tools, ERP systems (SAGE), and pricing programs.
- Proven ability to support customers and sales teams effectively.
- Experience with inventory and purchasing systems required.
- Fluent in Spanish and English (written and verbal).
- Proficient in Microsoft Excel/Google Sheets.
Benefits
- Medical, Dental, Vision, Disability and Life Insurance
- Employer Paid Life Insurance for Employees
- Paid Time Off: Vacation, Personal, Sick Days
- 401(k) with Company Match
- Employee Assistance Program (EAP)
