We are looking for a Senior Recovery Strategist to serve as the definitive escalation point for high-value and highly skeptical claimants. This is not a standard outreach role; you are the bridge between initial contact and successful recovery. 

When a claim stalls, a claimant becomes unresponsive, or skepticism blocks progress, you step in to re-establish trust, dismantle objections, and lead the case to a successful resolution. This role requires a unique blend of investigative curiosity, executive presence, and the art of high-stakes negotiation. 

This role is 100% commission.

Core Responsibilities 

• Hot leads and stalled cases: Take ownership of stalled or complex leads across various campaigns (Client Care, Email, and Complex Claims). You will develop and execute strategic plans to "thaw" cold leads and re-engage claimants who have disengaged from the process. 

• New Leads: Make contact to explain the process and next steps to convert to a signed agreement.  

• Strategic Verification: Conduct deep-dive research to confirm claimant identity, heirship, and asset linkage. You will collaborate with genealogists and internal teams to ensure every claim is accurate and legally defensible. 

• Consultative Closing: Convert hesitant prospects into signed agreements by clearly explaining contingency structures and documentation requirements. You aren’t just "closing"; you are building a bridge of credibility. 

• CRM Integrity: Maintain meticulous records of outreach and research to ensure a seamless handoff between the sales, research, and claims processing departments.