Operations Manager, Event Management

EventsEventsFull TimeRemoteTeam 1,001-5,000Since 1894H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

18 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishPMP

Job Description

• Provide mentorship and coaching to the team for all areas of event management across all markets and event types. • Coordinates and facilitates regular team meetings and communications. • Identifies training/learning opportunities for direct reports as well as ongoing performance coaching and goal setting. • Identify opportunities for ROIs on an ongoing basis. • Responsible for accurate labor, time tracking and T&E within the team. • Provides ongoing coaching and has regular development conversations. • Ensures timely and accurate T&E expense reporting. • Assists in the development and implementation of initiatives to address business goals. • Provides expertise with regards to destination, hotel and organization/internal services. • Monitoring and reporting for SLA adherence. • Interacts with client stakeholders answering questions and resolving issues. • Support new initiatives & processes within company and EM. • Support new employee onboarding and responsible for invoicing approvals. • Act as the Meeting Event Management support for all programs assigned.

Job Requirements

  • Bachelor’s degree or equivalent experience required.
  • Minimum 3-5 years of experience in Meeting, Events and/or Incentive Travel pre-sale and/or post-sale activities required.
  • 1-2 years of proven supervisory and/or leadership experience.
  • Strong organization, motivation, and communication skills to manage multiple teams.
  • Ability to interact with all levels of an organization; internal, client, and partner.
  • Experience working in events within a HCP environment.
  • Global travel/hospitality industry experience and knowledge desirable.
  • Understanding of Experience Design and ability to articulate how previous events have achieved business objectives and guest impressions is a plus.
  • Experience working with and/or exposure to budgets preferred.
  • Designations such as PMP (Professional Meeting Planner), CMP (Certified Meeting Planner), CIS, CITP, HMCC, DES certification desired.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • paid parental leave
  • 401k
  • tuition reimbursement
  • paid time off
  • year end holiday closure

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