• Assist with management of the Quality Audit team including monitoring key metrics relating to productivity and staff utilization. • Oversee and/or provide education to coders and auditors as needed based on internal audit findings including identification of trends to improve coder and auditor quality. • Work collaboratively with Client Success Managers and Staffing Success Managers to identify the performance needs of coders and auditors to increase quality and productivity performance levels. • Evaluate education and internal technology to foster increased efficiency and optimized resource utilization surrounding compliance and focused quality audits. • Collaborate with the Sales team to identify growth opportunities related to UASI’s Learning Management System and/or client education needs. • Leverage professional network and demonstrate expertise through market facing activities including professional organizations, speaking, or serving as a UASI Ambassador. • Support Sales team through creating Statement of Work descriptions and driving on-going business expansion related to UASI’s Education Tools including new service offerings, bootcamps, and compliance packages. • Manage the execution of UASI internal training programs for all coding types specifically professional fee and physician coding, CDI, and Denials Management. • Collaborate with organizational leadership to identify training needs and design/deliver programs to meet those needs.