• Design, develop, and configure case management and business process solutions using the Pega platform in support of IRS enterprise systems. • Translate detailed federal business requirements, policy updates, and legislative changes into scalable technical solutions. • Develop and maintain case types, workflows, data models, decision tables, user interfaces, and correspondence rules in compliance with Pega guardrails and IRS development standards. • Support modernization initiatives by enhancing legacy processes and implementing low-code BPM solutions aligned with federal IT transformation goals. • Collaborate with federal stakeholders, business analysts, system architects, and QA teams to ensure accurate implementation of requirements. • Participate in Agile ceremonies (sprint planning, backlog refinement, daily standups, and sprint reviews) within a federal delivery framework. • Develop and support system integrations with internal and external government systems using REST/SOAP services and secure data exchange protocols. • Perform unit testing and support system integration testing (SIT) and user acceptance testing (UAT) to meet federal quality and compliance standards. • Troubleshoot and resolve application defects, conduct root cause analysis, and support production operations in a controlled federal environment. • Ensure application security, data integrity, and compliance with federal information security standards (e.g., FISMA, NIST guidelines). • Maintain technical documentation in accordance with federal documentation requirements and support audit readiness efforts.