PerfectServe
Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.
Implementation Consultant
Location
United States
Posted
8 days ago
Salary
$75K - $90K / year
Bachelor DegreeEnglish
Job Description
• Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals.
• Coordinate with cross-functional teams to ensure smooth execution across complex environments.
• Support planning and execution of enterprise go-live events, serving as a primary point of contact for designated functional areas.
• Provide workflow consulting for physician, clinical, and operational teams.
• Educate and register physicians for PerfectServe programs, designing elegant solutions that meet the system level standards established.
• Provide consultation support to physicians with call workflow configuration into the PerfectServe system.
• Develop training programs tailored to large health system audiences.
• Educate new clinical users at the hospital pre and post go-live.
• Configure advanced workflows within complex multi-facility systems.
• Work with third party systems to integrate solutions into the PerfectServe system.
• Conduct testing across devices, platforms, and integrated technologies.
• Become trained across multiple PerfectServe platforms based on project needs.
• Rapidly acquire new product knowledge for enterprise implementations.
• Any other duties as needed to effectively perform the position
Job Requirements
- Bachelor’s degree required, engineering or IT related discipline is ideal but not required
- Prior work experience in a customer facing or other service roles
- Excellent verbal and written communications skills
- Excellent computer skills using Microsoft Visio (or Lucidchart similarly), Word, Excel (including functions), and PowerPoint. Will be using Lucidchart extensively.
- Embraces change and has a genuine curiosity for healthcare
- Ability to work closely with peers and team members in a collaborative manner
- Must travel up to 30 - 50% of the time
Benefits
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities