PerfectServe

Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.

Implementation Consultant

Full TimeRemoteTeam 201-500Since 2003H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

$75K - $90K / year

Bachelor DegreeEnglish

Job Description

• Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals. • Coordinate with cross-functional teams to ensure smooth execution across complex environments. • Support planning and execution of enterprise go-live events, serving as a primary point of contact for designated functional areas. • Provide workflow consulting for physician, clinical, and operational teams. • Educate and register physicians for PerfectServe programs, designing elegant solutions that meet the system level standards established. • Provide consultation support to physicians with call workflow configuration into the PerfectServe system. • Develop training programs tailored to large health system audiences. • Educate new clinical users at the hospital pre and post go-live. • Configure advanced workflows within complex multi-facility systems. • Work with third party systems to integrate solutions into the PerfectServe system. • Conduct testing across devices, platforms, and integrated technologies. • Become trained across multiple PerfectServe platforms based on project needs. • Rapidly acquire new product knowledge for enterprise implementations. • Any other duties as needed to effectively perform the position

Job Requirements

  • Bachelor’s degree required, engineering or IT related discipline is ideal but not required
  • Prior work experience in a customer facing or other service roles
  • Excellent verbal and written communications skills
  • Excellent computer skills using Microsoft Visio (or Lucidchart similarly), Word, Excel (including functions), and PowerPoint. Will be using Lucidchart extensively.
  • Embraces change and has a genuine curiosity for healthcare
  • Ability to work closely with peers and team members in a collaborative manner
  • Must travel up to 30 - 50% of the time

Benefits

  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

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