CDK Global
CDK Global is uniquely positioned at the heart of the automotive ecosystem, connecting the industry at every level.
Senior Business Process Consultant
Business OperationsBusiness OperationsFull TimeRemoteTeam 5,001-10,000Since 1972H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
13 days ago
Salary
$85K - $98K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Own and manage a portfolio of consulting clients, ensuring delivery aligns with contracted cadence, scope, and outcomes.
• Lead complex virtual and on-site consulting engagements with dealership executive leadership and department managers.
• Diagnose operational, financial, and system utilization gaps across Sales, F&I, Accounting, Parts, Service, and Warranty.
• Develop and execute tailored improvement roadmaps aligned to dealership objectives and CDK best practices.
• Monitor, analyze, and publish KPIs demonstrating business impact and progress.
• Act as a client advocate within CDK, coordinating with Product, Support, Sales, and Consulting leadership as needed.
• Train, coach, and mentor Business Process Consultants.
Job Requirements
- Minimum 7 years’ experience in retail automotive operations, including at least 3 years in management roles.
- Minimum 2 years’ experience as a Business Process Consultant or equivalent consulting role.
- Demonstrated success delivering measurable operational and financial improvements.
- Strong facilitation, analytical, coaching, and executive communication skills.
- Ability to influence at all organizational levels.
- Strong understanding of dealership KPIs, financial drivers, and operational controls.
- Proficiency with MS Office products.
- Willingness to travel up to 90% (or per current delivery model).
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
