• Assist account team in the daily servicing of clients as well as day-to-day administrative tasks • Support other agency activities on an as-needed basis • Develop and manage internal databases on behalf of clients and Synchrony • Support Account Services team in developing Statements of Work, Project Initiation Forms, and other new business initiatives • Provide backup as necessary to Account Services team for liaising with client teams • Capture notes and key action items from all internal and client discussions and work with Project Management and Account Services lead to inform larger internal team • Work with Project Management to help ensure accuracy of internal and client status reports • Develop PowerPoint slides, Excel spreadsheets, or Word documents as directed to capture information accurately and prepare for presentation of information to internal or external stakeholders • Coordinate with Account Services and Project Management teams to monitor and manage assigned activities to ensure timely delivery of products and services • Help to ensure team compliance with client contracts, timelines, and budgets • Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values