• Design and implement streamlined automation solutions using Airtable and Zapier for program management workflows, including attendance tracking, staffing charts, and performance-based KPIs • Proactively troubleshoot existing workflows to ensure systems run smoothly • Collaborate with various teams to identify automation opportunities and optimize processes • Maintain comprehensive documentation of all workflows and automation systems • Provide training and support to ensure team members can effectively use automated systems • Stay current with automation trends and technologies to continuously improve our operations