• Develop and modify Nuvolo/ServiceNow application components, scripts, and configurations under the direction of the Senior Programmer. • Apply knowledge of RDBMS and SQL to support data integration tasks, import scripts, and application development activities. • Plan, document, code, modify, test, and implement application changes in accordance with VA Systems Development Methodology. • Participate in biweekly release coverage windows, performing testing and providing support for changes being implemented for Nuvolo. • Document test conditions, create test data, execute test cases within ServiceNow test suites, and analyze and report results. • Support incident remediation activities including code fix/patch debugging and defect resolution as assigned. • Assist in the development and maintenance of data models, process models, Network Business Rule Mapping documentation, and work plans. • Coordinate system testing and assist VA users with User Acceptance Testing (UAT). • Support O&M and Enhancement Epic story implementation as prioritized by the HTM Program Office each sprint. • Actively participate in daily standups, sprint planning, retrospectives, and Agile team ceremonies. • Maintain technical documentation for assigned application components and release activities.