• Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio • Provide thought leadership and strategic direction to field-facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites • Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes • Develop strategy and messaging to drive customer adoption, moving the market from legacy document-centric workflows to data-centric digital validation • Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long-term value realization • Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications • Engage with technical communities of practice and manage relationships with partners • Partner with the sales and services organizations to ensure an exceptional end-to-end customer experience that reflects a deep understanding of the manufacturing environment