TransUnion

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Client Value Executive – Financial Services

Full TimeRemoteTeam 10,001+Since 1968H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Colorado, Illinois, Kansas

Posted

8 days ago

Salary

$54.2K - $84K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Collaborate with Client Executive in overall management of accounts to ensure client satisfaction • Consult with Industry Executives, product owners and other matrix partners for opportunity development • Responsible for updating various aspects of the sales opportunity in SalesForce • Responsible for product implementation work with client • Communicate with client users on a regular cadence to identify gaps in product usage or resolve issues • Responsible for revenue expansion through upsell/cross-sell opportunities • Responsible for gathering Voice of User feedback (competitive insight, use cases) and inform Client Executive as needed • Work closely with Sales Support team to ensure account information is up to date and execute on client requests and reporting

Job Requirements

  • 2+ years sales and account management experience with direct interaction with business customers
  • Experience effectively and efficiently researching and addressing account issues
  • Strong business acumen and ability to deliver client-facing messages
  • Strong problem-solving skills/project management skills, coupled with extreme ownership of deliverables
  • Ability to navigate within a matrixed environment to identify appropriate resources, build relationships, and support internal customers.
  • Financial Services experience in order to articulate TransUnion's value proposition
  • Previous SalesForce experience is preferred
  • Previous experience with data and insights preferred
  • Bachelor’s degree in business or related field is preferred

Benefits

  • flexible time off for exempt associates
  • paid time off for non-exempt associates
  • up to 12 paid holidays per year
  • health benefits (including medical, dental, and vision plan options and health spending accounts)
  • mental health support
  • disability benefits
  • up to 12 weeks of paid parental leave
  • adoption assistance
  • fertility planning coverage
  • legal benefits
  • long-term care insurance
  • commuter benefits
  • tuition reimbursement
  • charity gift matching
  • employee stock purchase plan
  • 401(k) retirement savings with employer match
  • access to TransUnion’s Employee Resource Groups

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