• Manage a team of licensed sales agents, providing guidance on regulatory compliance and NAR best practices. • Implement risk management plans and update state-specific policy addendums in collaboration with brokerage operations. • Define and deliver exceptional brokerage support to agents, ensuring compliance with state licensing laws, association membership, and MLS participation. • Provide training to enhance agents' knowledge of contracts, risk management, licensing, and state real estate law. • Establish and maintain a regional management structure that promotes scalability. • Collaborate with various department leads, including brokerage operations, finance, support, and other team members nationwide. • Promptly respond to agents' requests for assistance and problem-solving matters related to complex transaction issues. • Oversee the creation and continuous improvement of company-wide and state-specific brokerage operations manuals. • Foster innovation in brokerage operations to efficiently support the growing agent base. • Utilize remote digital technology to streamline communication and collaboration.