• Acts as the primary resource for assigned providers or groups to establish, oversee, and maintain positive relationships. • Optimizes interactions with assigned providers and internal business partners. • Monitors service capabilities and collaborates cross-functionally to ensure that the needs of constituents are met. • Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination. • Performs credentialing support activities as needed. • Educates providers as needed to ensure compliance with contract policies and parameters. • Meets with key providers periodically ensure service levels are meeting expectations. • Manages the development of agenda, validates materials, and facilitates external provider meetings. • May collaborate cross-functionally on the implementation of large provider systems. • Conduct standard provider recruitment, contracting, or re-contracting activities and assist with more complex contracting discussions as needed.