Executive Director – Digital Sales

SalesSalesFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

13 days ago

Salary

$150K - $160K / year

Bachelor Degree4 yrs expEnglishCloud

Job Description

• Generate new business revenue through the hands-on sale of multi-vendor CCaaS and CX transformation solutions • Engage with client stakeholders to qualify needs and position TTEC Digital’s proven CCaaS and CX services and solutions • Work collaboratively with internal Business Development, Solution Architecture, and Delivery teams to scope and design solutions aligned to client requirements • Sell with leading CCaaS technology providers (e.g., NICE, Genesys, Google, Cisco, etc.) to drive joint sales activity and leverage co-sell opportunities • Execute the full sales process, from qualification and solution demonstration to negotiation and closing • Maintain accurate sales forecasting and pipeline management in Dynamics CRM • Develop and present winning proposals and RFP responses that demonstrate clear business value and commercial terms • Consistently meet or exceed new business revenue target

Job Requirements

  • 4+ years’ experience in new business sales execution within the Contact Centre / CCaaS / Digital CX space
  • Proven success selling cloud contact centre and AI-driven CX solutions within one or more leading vendor ecosystems (NICE or Genesys preferred)
  • Track record of executing and closing multi-year, multi-million-pound deals within Enterprise or Mid-Market segments
  • Strong practical knowledge of contact centre technology, omnichannel engagement, and the execution of customer experience transformation projects
  • Ability to build and maintain client relationships at the decision-maker levels
  • Experience in organizing and leading complex bid response teams and collaborating with internal cross-functional stakeholders to deliver winning solutions
  • Strong execution-oriented and outcome-focused selling skills, underpinned by a passion for customer experience and innovation
  • Excellent presentation, negotiation, and communication skills

Benefits

  • Competitive salary and performance-based bonus structure
  • 25 days’ annual leave
  • 5% pension contribution
  • Private healthcare and life assurance
  • Career development in a high-growth, award-winning global CX organization

Related Job Pages