• Design, build, and maintain scalable and resilient infrastructure on Microsoft Azure to support production SaaS workloads • Define and track service level objectives (SLOs), service level indicators (SLIs), and error budgets to drive reliability decisions • Build and maintain comprehensive monitoring, alerting, and observability systems to ensure early detection of issues • Develop and maintain CI/CD pipelines using GitHub Actions to enable safe, rapid, and repeatable deployments • Lead incident response and on-call rotations, conduct blameless post-incident reviews, and drive follow-up action items to completion • Automate operational tasks and eliminate toil through scripting, infrastructure-as-code, and self-healing systems • Manage and optimize Azure Kubernetes Service (AKS) clusters, container orchestration, and related networking and storage configurations • Collaborate with software engineering teams to embed reliability into application architecture, including capacity planning, load testing, and chaos engineering • Maintain and improve infrastructure-as-code using tools such as Terraform, Bicep, or ARM templates • Partner cross-functionally with Product, Support, and Quality to reduce friction and accelerate delivery