Cynet Group

Global Workforce Solutions Across Healthcare, IT & Physician Staffing

Client Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2010Company SiteLinkedIn

Location

Virginia

Posted

13 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

**What will you be doing day to day?** - Build strong client relations and effective working relationships with your clients - Engage with clients regularly and obtain exclusive deals and heads-up on open job orders - Help recruiters by relaying exact customer needs and opportunities to them - Review recruiter submissions for compliance with facility requirements - Reverse market Physicians and APPs to all clients in the portfolio - Maintain a healthy P&L by processing quality submittals and making placements - Monitor customer satisfaction regularly through quality metrics and client scorecards - Travel to client sites and attend networking and industry - Processing assignment and contract changes and extensions, renewals, and terminations. - Be the overall point of escalation for all current clients and provider issues - Build a relationship and good rapport with all physicians and APPs and ensure high retention rate - Perform other duties and responsibilities as assigned

Job Requirements

  • Your Experience:**
  • 5+ years of experience in the Locum Tenens and Advanced Practice Staffing at an agency level
  • Experience with Schedule 621i or Government Healthcare is a big plus

Related Job Pages