• Support on-site and remote deployment of our solutions across sensors, edge devices, and software platforms, including configuration, calibration, testing, and validation. • Act as the technical point of contact during pilots, PoCs, and live implementations, owning technical execution end-to-end. • Partner with the Project team to plan and run deployments: align scope, milestones, site readiness, risks, and action items, and provide clear status updates. • Work closely with customers to understand technical requirements and site constraints, and translate them into deployment and integration steps. • Troubleshoot hardware, software, and network issues in the field, lead root cause analysis, and drive resolution with Engineering and Product. • Collaborate with Engineering, Product, and Project teams to share field learnings, collect requirements, and highlight gaps for improvement. • Create and maintain technical documentation, installation guides, and field reports to support repeatable deployments. • Train customer teams and internal stakeholders when required. • Provide input to pre-sales and post-sales when needed (demos, technical scoping, and RFP/RFI technical support).