• Gain a deep understanding of the SmarterDx user and buyer market. • Identify high priorities based on user needs and value. • Engage with customers to understand their data needs, gather feedback, and identify opportunities for product improvements. • Identify opportunities for improvement of our data infrastructure and processes. • Write and standardize product and technical documentation and role-model strong project management practices. • Understand and work around constraints (e.g. architecture, data availability, security, etc.) • Develop a roadmap of product enhancements, features, and solutions to continue to innovate and evolve the product.