Veradigm®

Driving value through its unique combination of platforms, data, expertise, connectivity, and scale.

Systems Analyst – Health Plans, Payer

Systems EngineerSystems EngineerFull TimeRemoteTeam 1,001-5,000Company SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

$69.9K - $97.1K / year

Bachelor Degree2 yrs expEnglishSQL

Job Description

• Support encounter data reporting processes for EDPS, RAPS and the EDGE server, including tracking, reporting, and resolving rejections • Conduct gap analysis and data validation, identifying possible issues in data submission and determining financial impact. • Analyze and reconcile claims and encounter data which will include 837 EDI encounter files for EDPS, RAPS and Edge Server submission files • Perform research in the encounter management system and liaison with the CSSC Helpdesk for exception resolution • Be comfortable with raw data files in their native format and accessing these through various servers • Partner with Product Support Engineers and development teams as necessary • Assist development team with performance analysis and testing during release cycles for service packs, hot fixes etc • Answer email and phone requests for help from customers • Collaborate in virtual teamwork with other Product Support staff • Host online troubleshooting and investigation sessions on customer’s production environments • Deliver a consistent, responsive and satisfying customer experience with each contact • Collect all necessary problem details from customers to be able to effectively see the problem to resolution • Successfully reproduce customer issues in a controlled test environment • Follow standard operational procedures for case management • Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics • Perform ACA and MA Submissions for Clients • Understand RAPS and EDPS filtering logic which CMS uses for Risk Adjustment and/or Risk Score calculations • Monitor CMS data submission deadlines for both MA and ACA lines of business

Job Requirements

  • Bachelor’s Degree in Health IT/Informatics/Management Information Systems or related field required
  • 2+ years of professional experience in Risk Adjustment data management
  • Understanding of claims data, encounter response files, 837 EDI encounter files, EDGE/MA billing & business rules as well as MA filtering logic for EDPS
  • Experience with CMS Submissions Process and EDI transactions
  • Excellent time management and organizational skills necessary
  • Prior experience troubleshooting performance problems that may have many underlying causes such as Disk, Database, Network, Messaging and other platform / 3rd party solutions
  • Experience with managing product back end and webservices
  • Ability to guide customers remotely through complex, multi-server deployments and upgrades for enterprise products
  • Familiarity with EDI Standards such as X12, EDIFACT, HL7, NCPDP and knowledge of HIPAA transactions
  • Prior knowledge of 837’s along with various loops and segments and an understanding of the requirements set forth by CMS for EDPS submission files
  • Working knowledge in SQL scripts is a plus
  • Good written and verbal skills.
  • Knowledge in CMS model changes is a plus
  • Knowledge in CMS Risk Score and Risk Adjustment methodologies is a plus
  • Knowledge in Medicaid is a plus

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

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