FormativGroup

FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms. FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Salesforce Business Analyst

Full TimeRemoteTeam 51-200Company SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

$100K - $120K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements • Synthesize requirements to create clear and comprehensive user stories and solution design documentation • Perform fit-gap analysis between Salesforce functionality and client requirements • Design elegant, innovative Salesforce solutions involving the configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality • Draft custom development specifications and manage the delivery and testing of the functionality by Development resources • Iterate on solutions through a Build/Test/Review cycle with customer Product Owner • Develop training curriculum and deliver training sessions to the solution’s end users • Work with Delivery Director to manage a project to scope, budget, and timeline expectations

Job Requirements

  • 3+ years of Salesforce administration or consulting experience
  • Salesforce Administrator certification required (Business Analyst certification preferred)
  • Experience defining business processes, writing user stories, and gathering Salesforce requirements across multiple stakeholders and workstreams
  • Proven ability to support Salesforce deployments including data migrations, third-party integrations, and configuration across B2B, B2C, and hybrid models
  • Strong analytical skills with experience in data analysis, reporting, and presenting insights clearly and accurately
  • Skilled in Google Workspace, Salesforce products, and identifying/automating manual processes to improve efficiency
  • Strong communication and teamwork skills, with the ability to collaborate, influence, and mentor junior team members
  • Demonstrated ability to work independently, stay organized, manage priorities, and execute administrative and operational tasks with high attention to detail
  • Adaptable, continuous learner with experience contributing to successful projects involving multiple stakeholders, dependencies, and evolving needs

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Professional development opportunities
  • Discretionary bonuses

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