• Oversee and manage end-to-end payroll operations for U.S. multi-state payroll and international payrolls including the UK, France, Germany, Singapore, Canada, Ireland, and India • Process bi-weekly U.S. payroll for exempt, non-exempt, and temporary employees, as well as off-cycle payments on an ad hoc basis • Partner with local service providers to process monthly international payrolls, ensuring accurate and timely processing of salary calculations, deductions, statutory contributions, garnishments, commissions, and benefits • Review and validate payroll inputs and outputs, including employee data, timesheets, benefits, and deductions • Manage complex payroll scenarios and document payroll practices and procedures • Perform payroll accounting activities, including posting journal entries and reconciling payroll general ledger accounts • Coordinate year-end and new year payroll processes and HRIS setup, including earnings and deductions configuration, payroll schedules, tax reporting, annual statements, and country and state-specific compliance filings • Serve as the primary point of contact for employee payroll inquiries, addressing questions and concerns related to pay, deductions, taxes, and benefits with professionalism, empathy, and discretion • Develop, document, and implement global payroll policies, procedures, and controls to ensure accuracy, compliance, and data security • Evaluate current payroll processes and systems, identify gaps or inefficiencies, and implement best practices and streamlined workflows • Establish and maintain strong payroll controls, including reconciliation procedures, spot checks, variance analysis, and audit trails • Lead payroll system enhancements, upgrades, and integrations to improve efficiency and reporting • Drive standardization and automation of payroll processes across all regions while accommodating local regulatory requirements • Ensure compliance with local payroll regulations, tax laws, and statutory requirements in all countries of operation; stay current with emerging legislation and compliance requirements for each jurisdiction • Conduct periodic payroll audits and collaborate with internal and external auditors to ensure data accuracy, identify discrepancies, and resolve payroll-related issues promptly • Manage payroll data integrity and maintain employee records in compliance with data protection regulations (including GDPR) • Manage state and local reporting and filing requirements, workers' compensation reporting, payments, and annual audit • Administer ongoing 401k processes and employee-employer contribution plans, including coordination of audit-related activities • Manage relationships with international payroll service providers, ensuring service level agreements are met and escalations are addressed promptly; evaluate vendor effectiveness and lead vendor selection processes when necessary • Collaborate with People Ops, Finance, and IT teams to gather payroll requirements, ensure accurate reporting, support cross-functional initiatives, and integrate payroll systems with HRIS, time and attendance systems, and other relevant platforms • Develop and deliver payroll training programs to People Ops, Finance, and relevant teams to enhance knowledge and ensure adherence to global payroll processes and procedures • Monitor and report on global payroll performance and metrics, identifying trends and making recommendations for continuous improvement • Supervise payroll processing team, providing direction, feedback, and guidance on payroll processes, compliance, and reporting