• Produce clear diagrams, documentation, and implementation plans for our QA systems / processes. • Follow company architectural guidelines and industry best practices when developing QA automation frameworks / systems. • Use AI as necessary / appropriate to ensure maximum effective test coverage. • Ability to write test automation that can validate across the entire stack; front-end, backend, and database. • Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). • Ability to write and organize manual test cases as necessary, or as a precursor to automation. • Work closely with cross-functional teams, including support and customer success. • Providing consistent and meaningful progress and performance updates to senior management and the Executive Leadership Team.