Get ahead in the cloud.

Cloud Support Infrastructure Engineer

Infrastructure EngineerInfrastructure EngineerFull TimeRemoteTeam 51-200Since 1988Company Site LinkedIn

Location

Connecticut + 17 more

Posted

13 days ago

Salary

$85K - $140K / year

Bachelor Degree5 yrs expEnglishAzureCitrixCloudFirewallsVmware

Job Description

• Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies • Execute migrations of on-premises platforms to cloud infrastructure • Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services • Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary • Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients • Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues • Provide on-site support, as necessary

Job Requirements

Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN’s, load balancing, private endpoints, traffic managers, application gateways.
Networking (Cisco, Palo Alto, Meraki, etc.)
Active Directory and Entra ID
Microsoft Windows Server 2016 and higher
PowerShell
Experience in a technology support organization
Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
VMware
Citrix
Azure Virtual Desktop
Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications
Bachelor’s degree
5 plus years of experience in IT
Excellent verbal and written communication skills
Very organized and detail oriented, with a high degree of accuracy and follow-up
Strong problem solving and technical troubleshooting skills