• Deploys and directs a team of professionals to support the enterprise in achieving its goals through the implementation of key initiatives and strategic projects. • Provides direct coaching and feedback to less experienced team members. • Designs, implements, and upholds the standards and processes for the Strategic implementation partners program (leveraging technology and program templates) in support of the implementation of the key enterprise and strategic initiatives. • Continually seek for opportunities to improve the customer experience and enhance the effectiveness and efficiencies of the program. • Collaborate with other stakeholders to align on the enterprise approach with leveraging tools to drive the implementation, management, and reporting of strategic initiatives. • Builds and develops relationships both internal to the enterprise as well as a professional network including any external consultants/vendors and membership in relevant professional organizations. • Build and lead high-performing cross-functional teams to execute transformation initiatives effectively.