Bridgestone Americas

Nashville, Tennessee-based Bridgestone Americas, Inc. is a subsidiary of Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions. Bridgestone develops, manufactures and markets a diverse portfolio of original equipment and replacement tires, tire-centric solutions, mobility solutions and other rubber-associated and diversified products that deliver social and customer value. These best-in-class offerings are sold to consumers and fleet customers around the world under the trusted Bridgestone and Firestone brand names. With more than 50 production facilities and 55,000 employees, the Bridgestone Americas enterprise spans from Canada to Argentina. Business units of Bridgestone Americas include Bridgestone Retail Operations, the world’s largest network of company-owned retail tire and automotive service centers; Bandag, a leader in commercial tire retreading worldwide; Firestone Building Products, an industry leader in commercial roofing and building solutions; and Firestone Industrial Products, a leading provider of technologically advanced air springs for commercial and passenger vehicle applications. Across all its businesses, Bridgestone is dedicated to shaping a sustainable future. Guided by its global corporate social responsibility commitment, Our Way to Serve, the company strives to improve the way people around the world move, live, work and play in every aspect of its business. To view our terms of use, visit https://www.bridgestoneamericas.com/en/terms-of-use.

Customer Service Coordinator

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1900H1B SponsorCompany SiteLinkedIn

Location

Tennessee

Posted

12 days ago

Salary

Not specified

2 yrs expEnglish

Job Description

• Provide customer service and support via phone, online chat, or text. • Call center-based customer support in response to a high volume of low complexity inquiries. • Acting as liaison between customers, production and distribution departments related to specific customer orders. • Providing technical and non-technical customer support in a walk-in service center. • Communicates information that requires some explanation or interpretation. • Solves problems while able to anticipate additional needs/requests.

Job Requirements

  • Typically requires a minimum of 1-2 years of related experience.
  • Candidates must already be located in or around the Nashville, TN area.
  • Must have SAP experience.

Benefits

  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

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