• Partner with the National Account Manager (NAM) in support of new program initiatives including right sizing, renewals, growth, acquisitions, mergers and the addition of new services. • Drive profitable new revenue by proposing client and site-specific solutions. • Oversee contract compliance. • Execute CPI increases across client book of business where contractually allowed. • Educate clients on local regulatory compliance trends and requirements (e.g., mandatory recycling). • Act as a client resource to escalate and address operational level activities including billing, set-up and service requests.