• Manage and maintain enterprise corporate systems and AVD. • Perform infrastructure maintenance, including patching, capacity planning, configuration management, and troubleshooting complex issues. • Build strong internal partnerships with the user community – Continuous Service Improvement (CSO) approach to process improvement. • Participate in endpoint modernization efforts, collaborating closely with solution architects to shape and implement the technology roadmap, ensuring alignment with organizational goals and user experience enhancements. • Build and maintain systems in such a way that exceeds regulatory requirements. • Participate in compliance audits and address any issues proactively. • Integrate security best practices in infrastructure design and implementation, ensuring a robust security posture across all systems. • Communicate consistently with internal business partners to define and refine requirements. • Play a key role in working with project team members to develop requirements, scope documents and project estimates. • Guide junior team members in project related tasks.