Veta Virtual
Grow your business and free up your time!
Legal Intake Coordinator
Location
United States
Posted
9 days ago
Salary
Not specified
2 yrs expEnglishVo IP
Job Description
• Serve as the first point of contact for individuals seeking bankruptcy protection and financial relief
• Handle inbound calls, assess potential clients’ financial situations, explain the firm’s services clearly
• Confidently guide qualified prospects toward signing with the firm whenever appropriate
• Follow up with warm leads, re-engaging no-shows, and ensure that motivated prospects do not fall through the cracks
• Document all conversations accurately and thoroughly in the firm’s systems
• Collaborate with the internal team to refine intake processes and improve conversion performance
Job Requirements
- 2+ years of experience in legal intake, sales, client conversion, or high-volume phone-based roles
- Strong preference for candidates with bankruptcy law experience (Chapter 7 / Chapter 13 familiarity highly valued)
- Proven ability to confidently handle inbound calls and guide prospects toward a decision
- Strong verbal communication skills with a professional, reassuring phone presence
- Ability to build trust quickly with individuals facing financial distress
- Comfortable working in a performance-driven environment focused on client acquisition
- Highly organized with strong documentation habits and attention to detail
- Reliable internet connection and professional remote work setup
- Experience with RingCentral or similar VoIP systems is a plus.
Benefits
- Competitive compensation in USD per month, based on experience
- Paid time off + U.S. national holidays off
- Fully remote role — work from anywhere with a professional home setup
- Opportunity to grow within legal intake, client acquisition, and bankruptcy law operations
- A supportive, transparent, and structured work environment through Veta Virtual and our client
