Inside Sales Coordinator – Multi-Family
Location
United States
Posted
8 days ago
Salary
$45K - $60K / year
High School1 yr expEnglish
Job Description
• Respond to multi-family customer inquiries, gather initial information, and assess needs.
• Manage customer expectations and communicate next steps in the buying process.
• Accurately enter and maintain lead, opportunity, and account data in Microsoft Dynamics CRM.
• Qualify leads, route them to the appropriate sales consultant, and schedule appointments or virtual demos as needed.
• Coordinate with outside sales to align follow-up practices and support customer engagement.
• Use internal sales tools and third‑party data to identify prospects and build targeted lead lists.
• Support lead‑generation activities, including outbound calling, campaigns, and market initiatives.
• Contribute to ad hoc projects supporting broader business and sales efforts.
Job Requirements
- 1–3 years of sales experience (inside or outside); B2B sales experience preferred.
- Multi-family or commercial segment experience is advantageous.
- Strong written and verbal communication skills with the ability to represent Allegion in a professional manner.
- Demonstrated customer‑focused and sales‑oriented mindset.
- CRM experience required, Microsoft Dynamics CRM experience preferred.
- Proficiency with Power BI is considered a plus.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- Experience handling both inbound and outbound customer calls.
- Experience with lead-list management within multi-family or commercial market segments.
Benefits
- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Generous Vacation and Sick Time
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
