• Facilitate effective communication and collaboration within the internal team to ensure alignment on project objectives, timelines and deliverables. • Engage with clients and prospects in pre-sales efforts to scope solutions and clearly document professional service requests based on product capabilities. • Monitor and maintain key project dates and deadlines, ensuring all team members are well-informed and aware of responsibilities. • Facilitate meetings while providing agendas and clearly communicating outcomes and action items. • Employ proactive communication strategies to address any potential roadblocks or delays, fostering a culture of accountability and adherence to project timelines. • Proactively manage changes in project scope, identifying risks, and assisting in devising contingency plans. • Collaborate with internal teams to improve processes and provide feedback to the Delivery team.