• Lead discovery and scoping conversations with qualified prospects alongside an ehouse Sales Director • Develop a deep understanding of each merchant’s: Business model and operating context, Ecommerce goals, KPIs, and success metrics, Current platform, tools, and technical constraints, Friction points and drivers for change • Ask thoughtful, structured questions that uncover real requirements, not just surface-level feature requests • Bring in Solution Engineers and subject-matter experts as needed to validate technical approaches and complexity • Architect end-to-end project approaches within the Shopify ecosystem, including: Platform migrations, custom builds, and iterative enhancements, retained services engagements, Integrations with ERPs, OMS, PIMs, middleware, and third-party tools • Interpret technical documentation and requirements (APIs, webhooks, data flows, system dependencies) to inform accurate scoping • Build detailed project estimates and assumptions, collaborating with Solution Engineers where needed • Author and own the Scope of Work, ensuring requirements are clearly documented, realistic, and aligned to delivery expectations • Shape high-level resourcing plans in Parallax based on scoped hours and project structure • Partner with the Head of Project Management on resource refinement and assignment • Support seamless sales-to-delivery handoff by clearly communicating scope, risks, assumptions, and context to delivery teams • Serve as a trusted advisor to prospective clients throughout the scoping process • Balance consultative guidance with pragmatic constraints around budget, timeline, and platform capabilities • Represent ehouse confidently in client conversations, this role requires strong communication, presence, and relationship-building skills