• Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers • Translate technical product features into business value and ensure alignment with end-user safety workflows • Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution • Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions • Gather customer feedback and influence product roadmap by identifying new features and solution improvements • Document customer engagement activity in the CRM system and maintain a pipeline of opportunities • Support RFPs, technical documentation, and marketing content to accelerate the sales process • Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth • Represent Master Lock at trade shows, conferences, and industry events