• Oversee incoming and outgoing submittals, responses, correspondence, and documentation. • Ensure documents are properly received, reviewed, categorized, tracked, archived, and accessible per agency policies. • Monitor team performance, workloads, and deliverables across multiple concurrent projects. • Develop, implement, and improve document control processes, standards, and workflows. • Coordinate with internal and external stakeholders to meet document control requirements and project priorities. • Proactively identify, resolve, and communicate issues, risks, and progress to management and project stakeholders. • Perform quality assurance, quality control, and audits to maintain document repository standards. • Ensure compliance with document control, records management, and retention policies. • Mentor team members and promote continuous improvement, efficiency, and customer service excellence. • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.