• Support the rollout of new and existing clinical initiatives, policies, standard operating procedures, and best practices across markets. • Coordinate cross-agency projects that enhance care quality, efficiency, and staff engagement. • Partner with agency Directors of Nursing (DONs) and field leaders to ensure consistent understanding and adoption of clinical standards. • Maintain project trackers and dashboards to monitor progress, performance, and compliance milestones. • Assist in identifying opportunities for workflow standardization while respecting local operational differences and regulatory nuances. • Document, update, and maintain standard operating procedures (SOPs) for clinical programs. • Collect and analyze data to inform decisions around staffing models, productivity benchmarks, and program outcomes at the direction of the Head of Clinical Operations. • Support process improvement efforts using quality improvement frameworks. • Partner with the Compliance department to monitor adherence to federal, state and accrediting body regulations (CMS Conditions of Participation, Joint Commission, etc). • Assist in preparing for and responding to internal audits, surveys, and quality reviews and action planning. • Track key clinical quality metrics and assist in creating reports or dashboards for leadership. • Help maintain and disseminate clinical policies, ensuring version control and staff awareness. • Act as a liaison between the corporate clinical operations team and field staff. • Support the planning and facilitation of clinical leadership meetings, training and workshops. • Assist in preparing communications, presentations, and updates for leadership and clinical teams.