Heartland Counseling Services logo
Heartland Counseling Services

HCS is dedicated to providing high-quality mental health and addiction services to the citizens of Iowa.

Youth Peer Support Specialist

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 1-10Since 2021Company SiteLinkedIn

Location

Nebraska

Posted

20 days ago

Salary

$43K - $45K / year

Seniority

Senior

Associate DegreeExperience acceptedEnglish

Job Description

• Provide individualized peer support aligned with each student’s needs, fostering choice, confidence, and independence. • Facilitate small group sessions to teach recovery, resiliency, and life skills. • Build rapport with students by modeling recovery and appropriately sharing lived experiences. • Support youth involved with schools, DHS, the justice system, and family services in understanding and applying recovery principles to achieve life goals. • Identify and connect youth to community resources, skill-building opportunities, and supportive services. • Serve as an accessible resource during scheduled appointments and drop-in hours. • Attend youth case meetings and other relevant meetings as needed. • Maintain accurate and timely documentation. • Participate in the on-call rotation to provide crisis line coverage during scheduled times. • Deliver crisis prevention, intervention, and post-stabilization support. • Conduct screening, triage, safety planning, and referrals to appropriate levels of care. • Coordinate with mental health professionals, hospitals, shelters, substance use treatment providers, law enforcement, schools, and families as needed. • Support youth and families transitioning back into the community following hospitalization or crisis stabilization. • Travel within the service area as required to respond to crises and provide support in community-based settings. • Represent the organization at school and community events as needed. • Perform additional duties to support organizational goals as assigned.

Job Requirements

  • Minimum of an Associate’s Degree or equivalent relevant experience.
  • Nebraska Certified Peer Support Specialist (CPSS) certification, or ability to obtain within the required timeframe.
  • Completion of required crisis response and state/agency mental health trainings.

Benefits

  • N/A

Related Job Pages

More Customer Support Jobs

Customer Care Representative

AdNet/AccountNet Inc.

Advocates for Workplace Excellence and Equality

Customer Support20 days ago
Full TimeRemoteTeam 51-200Since 1990

Customer Care Representative providing support for energy efficiency customer inquiries

Maryland
$16 / hour
Customer Support20 days ago
Full TimeRemoteTeam 1-10

Remote Customer Service Agent providing support to clients

United States
Full TimeRemoteTeam 1-10

Remote Customer Service Specialist enhancing client experiences at Adventures Await Travel

Texas
Hospitable.com logo

Customer Support Advocate (APAC - Remote)

Hospitable.com

The leading solution for short term rental automation

Customer Support20 days ago
Full TimeRemoteTeam 11-50Since 2016H1B No Sponsor

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of...

Oregon