• Supervise and support assigned outreach team members and manage their workflow. • Assess the work performance of assigned team members and identify strengths as well as collaborate on areas of improvement. • Ensure deliverables, reporting, and time sheets are delivered on time. • Understand and work with team to develop and implement the Annual Strategic Plan and related operational activities to achieve Client objectives. • Develop and maintain relationships with clients, Program Managers, and stakeholders. • Work with team to gain visibility to future and existing projects. • Understand goals and provide guidance to accelerate or decelerate as needed to stay aligned with goal. • Work with team to launch program services. • Define and develop sales, marketing and communication plans working with trade allies, contractors, and team members to drive program results. • Participate in company training, communications and program planning efforts to drive successful results to meet client needs. • Assist Lighting Specialists with Lighting tools, difficult projects, etc. • Assist Project Coordinators with general program and Lighting tool questions, obtaining invoices, and closing out projects. • Schedule and review pre/post-inspections. • Maintain accurate project tracking records to document commercial and industrial lighting projects that have been influenced and completed through utility programs. • Other duties, as assigned.