• Partner with all teams across our Service department and manage small- to medium-sized implementations • Set-up and support of a range of Curriculum Associates' products including i-Ready & Ready • Drive the annual license renewal and upsell process through high-quality service and attention to educator needs • Provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction • Own the development and execution of implementation planning for assigned accounts • Address and resolve educator concerns and capture educator feedback on products • Uncover trends in data highlighting student performance and needs • Cultivate “champions” and “partners” in assigned districts to strengthen program implementation • Partner with various members of implementation service teams on retention through identification and quick intervention for “at risk” accounts • Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization • Support new and prospective implementations by retrieving information for proper set-up of accounts • Identify opportunities for expansions within existing implementations and relay this information to sales team