• Own the "feel" of the product end to end • Identify pain points • Watch real users struggle in Fullstory, identify friction points, and fix them • Prototype interaction alternatives rapidly (in Figma or code) to test different approaches • Create, refine, and iterate on UX flows and interaction patterns • Work closely with our Senior engineers who own feature architecture - they build the foundation, you perfect the interface • Run lightweight usability tests to validate improvements • Build reusable interaction patterns that the team can leverage • Watching 10 user sessions, identifying 3 common friction points • Meeting with users to get deeper on new product features feedback • Prototyping 2 different flows in Figma • Implementing design improvements with smooth transitions and helpful inline guidance • Pairing with Staff engineers to refactor a complex form into a multi-step wizard • Running a quick usability test with 5 users on the new onboarding flow