• Design and implement scalable deployment architectures for enterprise customers, ensuring seamless integration into their IT environments. • Deploy and manage cloud, hybrid, and on-premise infrastructures using Kubernetes, Docker, Singularity, and other containerization tools. • Act as the primary technical contact for customers during onboarding, deployment, and troubleshooting, ensuring smooth adoption and long-term satisfaction. • Respond to IT and security assessments, addressing compliance requirements across security, networking, and data privacy. • Collaborate with Product, R&D, and Platform teams to refine deployment processes, improve scalability, and deliver customer feedback into product improvements. • Create and maintain technical documentation, playbooks, and implementation guides to support both internal teams and customer enablement.