• Develop, maintain, and monitor data ingestion and enrich ETL/ELT pipelines within the platform that load and convert raw data into data products. • Partner with regional and/or global IT infrastructure teams to support and configure data platform storage and compute layers. • Maintain and build CI/CD pipeline code and automated test plans to ensure automated deployment between development and production environments. • Manage data platforms related to ITSM ticketing processes (incident & change requests). • Collaborate with data team members, architects, data stewards, data owners, and business SMEs to develop data product business requirements for data cleansing and enrichment. • Implement data security and data governance policies within the data platform to protect sensitive information and maintain data quality. • Partner with cybersecurity and compliance teams to rigorously ensure compliance with applicable data security, data protection, and regulation requirements. • Partner with global data teams to ensure that the local data platform & products maintain interoperability. • Continuously identify and drive opportunities to improve platform performance, reduce complexity and technical debt and reduce cloud computing and storage costs. • Maintain support documentation within the team repository. • Escalate data platform issues to the attention of management / appropriate partners. • Leverage agile frameworks and Azure DevOps to execute the team backlog. • Implement data platform metadata management standards and policies.