• Serve as the primary technical point of contact for partners, guiding them through API usage, integrations, and best practices to ensure successful implementation • Collaborate with partners and internal teams to design, implement, and continuously monitor integrations, ensuring they are delivering maximum value and meeting both business and user experience goals • Advocate for the end-user experience within integrations, ensuring flows are intuitive, performant, and aligned with partner and customer needs • Work with the GTM team to evaluate partner technical requirements, develop proof-of-concepts, and provide demos to support the sales process • Ensure smooth partner onboarding, troubleshoot technical issues, monitor performance metrics, and make recommendations to improve adoption, engagement, and ROI • Develop technical guides, API documentation, and sample integrations that prioritize usability and help partners and customers succeed independently • Partner with Product, Engineering, and Sales teams to provide feedback from partners and users, influence product roadmap, and prioritize enhancements to integrations • Track partner and user success metrics, identify friction points, and implement solutions to improve adoption, satisfaction, and overall impact • Stay current with trends in API integrations, developer experience, and partner ecosystems to continually enhance partner enablement and user experience